NOTE; our support will be closed on Easter Monday, April 5th. Please accept some delay in suppor requests.
End User Support:
Please contact your reseller, if you don’t know who your reseller is, we are more than happy to assist you via our partner support channels.
- We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com.
- Check our status page for general outages
- In case of reporting sync issues, describe the problem (which vaults, possible screenshots, etc) and also send in your logs.
Ways to contact us:
- Email email@example.com (preferred)
- Live chat at help.nomadesk.com
- Phone +32 9 395 10 60 (only for urgent cases please)
- note: If it's too busy on support, the chat and/ or phone can be offline sometimes, the best way to contact us will be via mail at firstname.lastname@example.org then. We are working on improving our availability, thank you for you understanding.
- Remote support tool: http://www.nomadesk.com/remote
- Our support channels operate during 09.00 - 17.00 CET on weekdays.