By default, the mounted Vaults are only visible for the current user.
This also means Windows services (without logon) cannot see the decrypted vault contents. This means some backup tools, Windows sharing, 'Run .exe as Administrator', .. do not work.
You can work around this by creating the following entry in the registry (regedit.exe):
NOTE: If the Nomadesk® entry doesn't exists yet, you will need to create it.
When enabled all logged on users will be able to see and access the drives.