Nomadesk support
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Activity overview
Latest activity by Nomadesk support-
Nomadesk support created an article,
Widgets
myNomadesk allows you to create a widget for a folder, making it easy to embed and share files via an iframe. With this feature, users can display the contents of a specific folder on their own web...
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Nomadesk support created an article,
Creating a new account via your partner portal
The following steps explain how you as a reseller can create a new account for your customer. Log in to your partner portal. Click on the gear icon and select Create account. Fill out the accoun...
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Nomadesk support created an article,
Configuring Vaults for your customers
As a reseller, you have the ability to create and set up Vaults for your customers. This allows you to pre-configure their storage and security options to meet their specific needs. Watch the video...
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Nomadesk support created an article,
Adding licences for your customers
Here we will explain how you -as a reseller- can add licences for your customer via your partner portal. Step-by-Step Instructions Log in to your partner portal. Look up the account that you wan...
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Nomadesk support created an article,
File could not be synchronised (probably in use)
If a file is open in another application, it can sometimes happens that the application "locks" the file. In such a scenario, Nomadesk will show a sync problem. Click the error message, the Nomad...
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Nomadesk support created an article,
Account information in the Android app
You can find your account information under the account icon in the Android app. Tap on the hamburger button this will bring you to your vault list. On top of the screen you'll see the account ...
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Nomadesk support created an article,
Sharing files and folders via the Android app
You can easily create links to files and folders on your Vault, directly from the iOS app. That makes it easy to share your specific data with external parties. You can send the link directly to an...
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Nomadesk support created an article,
Upload files to your Vault via the Android app
1. log in and navigate to the Vault (and folder if applicable) that you want to upload the file to 2. tap on the options dropdown icon and tap Upload 3. navigate to the file you want to upload an...
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Nomadesk support created an article,
Vault options in the Android app
1. navigate to the vault. 2. click on the vault options arrow. 3. you will see the following options: Upload: this will allow you to add data from your phone to your vault. Create Directory: crea...
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Nomadesk support created an article,
Setting alerts for sync issues
Via myNomadesk.com you can set email alerts should a sync fail. This can make it easier to manage your devices. login at myNomadesk.com on the right side of the screen, click Devices in the ov...