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Nomadesk support

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Latest activity by Nomadesk support
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    Nomadesk support created an article,

    How to Contact Nomadesk

    Ways to contact us: Our support channels operate during 09.00 - 17.00 CET from Monday to Thursday. Email support@nomadesk.com Live chat via help.nomadesk.com

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    Nomadesk support created an article,

    When will the Nomadesk Private Cloud Software Appliance be available?

    The Nomadesk Private Cloud Software Appliance will be available June 2024. Please contact sales@nomadesk.com for more information. 

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    Nomadesk support created an article,

    Sharing files and folders via the iOS app

    You can easily create links to files and folders on your Vault, directly from the iOS app. That makes it easy to share your specific data with external parties. You can send the link directly to an...

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    Nomadesk support created an article,

    Account information in the iOS app

    You can find your account information under the account icon in the iOS app tap on the hamburger button  this will bring you to your vault list. On top of the screen you'll see the account icon...

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    Nomadesk support created an article,

    How to contact Nomadesk for Partner Support

    Partner Support: We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com. In case of reporting sync issues, describe the problem (which vault...

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    Nomadesk support created an article,

    Nomadesk Status

    General outages, emergencies, downtimes, and the likes will be notified on this page.   Current status Everything is up and running.    

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    Nomadesk support created an article,

    Microsoft Office warnings with WebDrive / WebDAV vaults

    Since a recent Microsoft Office update you get a warning pop up when opening Office files on a WebDrive/ WebDAV vault. This is due to the fact that Microsoft wants to move away from the Basic Authe...

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    Nomadesk support created an article,

    Adding a credit card in your Partner portal

    To streamline payment processes and activate your partner account, we require a valid credit card on file. Once this step is completed, you'll be all set to commence selling licenses to your custom...

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    Nomadesk support created an article,

    Inviting guests to specific folders on your Vault

    If you invite a guest to specific folders on your vault, that guest can then import the whole vault locally on their PC, and access the data via myNomadesk.com . If it's a guest without a Nomadesk ...

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    Nomadesk support created an article,

    Where to find your invoices

    Your invoices will be sent to you via e-mail and you can also see an overview of all your invoices on myNomadesk.com go to Manage on the left side of the screen, click on Billing click on Invoi...