Stijn
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Activity overview
Latest activity by Stijn-
Stijn created an article,
Where to find your invoices
Your invoices will be sent to you via email and you can also see an overview of all your invoices on myNomadesk.com
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Stijn created an article,
Sync problems
Sometimes we can not synchronise files automatically. When this happens, we will report the affected files as sync problems. This guide explains the various types of sync problems, and how they can...
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Stijn created an article,
How to start a live chat
the live chat is available during CET office hours from monday to thursday go to help.nomadesk.com in the bottom right, click on the support button type something in the textbox and press ente...
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Stijn created an article,
Connection issues when using KPN as your internet service provider
We have been getting some cases from users that have connection issues since using KPN as their internet service provider. KPN offers a extra security service which seems to be causing this issue....
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Stijn created an article,
Firewall whitelist
Should you have connection issues when you have a Firewall active, please whitelist the following: 188.64.79.58 and 188.64.79.59, everything on Port 443.
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Stijn created an article,
"Nomadesk" can't be opened because Apple cannot check it for malicious software
When trying the install Nomadesk on MacOS Catalina you get an error when trying the install: we are aware of this problem and it will be fixed with a future release how to manually solve: via...
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Stijn created an article,
Nomadesk - File locking
With File Locking you can protect a file so that another user can't make any changes to it while you are working in it. You can only edit the file from the device that has set the lock: eg if you s...
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Stijn created an article,
WebDAV with a NAS
WebDAV can be used via the Nomadesk Dashboard by importing a vault as WebDrive, but not as a connection for backup programs to sync a NAS for example. This is in conflict with our Fair Use Policy a...
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Stijn created an article,
How to convert a trial account to a paying customer
When you want to provision a new customer through your partner portal account, their trial period will automatically start. As a reseller, you can immediately end this trial period by assigning a l...
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Stijn created an article,
Nomadesk update keeps telling that Nomadesk needs to be closed
If you install the Nomadesk update via the Nomadesk Dasboard -> Help -> About Nomadesk -> Check for updates you will get a message that Nomadesk needs to be closed first. In some cases the update i...