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Stijn

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  • Import as Web Drive

    Via the import as Web Drive option you can connect to a vault via WebDAV. Advantage: You don't need local space for the vault In cause of mounting problems with a local vault, you can work around ...

  • Sync problems

    Sometimes we can not synchronise files automatically. When this happens, we will report the affected files as sync problems. This guide explains the various types of sync problems, and how they can...

  • Restoring previous versions of files via Revisions

    Via the revisions you can restore a previous version of a file. We make smart revisions on every file change, up to 3 changes per file per day. After a day, the last one of the revisions is kept. T...

  • Renaming your Vault

      login at myNomadesk.com select your Vault -> Properties -> Rename

  • Supported operating systems and browsers

    WINDOWS Windows 7 through 11 MACOS OSX 10.13 (High Sierra) through MacOS 13 (Ventura) BROWSERS the two latest versions of all the major browsers are supported: Edge, Chrome, Safari, Firefox. ...

  • Editing files with Office online on myNomadesk.com

    Office files can be edited directly on myNomadesk.com via Office Online. You can also work in the same document in real time with a colleague. login at myNomadesk.com navigate to the file that you...

  • How to start a live chat

    the live chat is available during CET office hours from monday to thursday  go to help.nomadesk.com in the bottom right, click on the Help button type something in the searchbox and press enter...

  • Where to find your invoices

    Your invoices will be sent to you via e-mail and you can also see an overview of all your invoices on myNomadesk.com go to Manage on the left side of the screen, click on Billing click on Invoi...

  • Folder Sync

    You can import your vault as a folder to a default location, or change the data path to an existing folder you want to sync. Both steps are explained below. Advantages of such a setup are that you ...

  • File Activity log

    In the File Activity log on myNomadesk.com you can look up information like who edited, added, removed files and folders on the Vault. select the Vault that you want to see the information from c...