Nomadesk support
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(Backup) services can't see the Nomadesk vaults (Windows)
By default, the mounted Vaults are only visible for the current user. This also means Windows services (without logon) cannot see the decrypted vault contents. This means some backup tools, Windows...
How to start a live chat
The live chat is available during CET office hours from monday to thursday. Go to help.nomadesk.com In the bottom right, click on the Help button. Type something in the searchbox and press en...
How to contact Nomadesk for Partner Support
Partner Support: We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com. In case of reporting sync issues, describe the problem (which vaul...
How to contact Nomadesk
We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com. In case of reporting sync issues, describe the problem (which vaults, possible scree...
Turning off auto-renewal for customer's licence
If a customers doesn't want to extend his licence, you will need to turn off their auto-renewal before the renewal date, in orde to prevent a charge for it. If you turn the renewal off, the user ca...
Data center information
Our datacenter is located in Brussels, Belgium and it complies to the following standards: ISO 14001 ISO 22301 ISO 27001 PCI-DSS SOC2 For a report on these specific standards , please contact our...
Get Link
You can generate a link to a file or folder in your Nomadesk Vault and copy it directly to your clipboard. This link can then be easily shared via email, chat, or any other method you prefer. Rig...
Restoring previous versions of files via Revisions
Accidentally made a change? No problem! Use the Revisions feature to restore previous versions of your files. We keep up to 30 days of history. Go to myNomadesk.com. Select revisions in the corre...
Widgets
myNomadesk allows you to create a widget for a folder, making it easy to embed and share files via an iframe. With this feature, users can display the contents of a specific folder on their own web...
Editing files with Office online on myNomadesk.com
Office files can be edited directly on myNomadesk.com using Office Online, even without an Office license. You can also collaborate in real time with colleagues on the same document. Login at myNo...