Stijn
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Account: changing your email address
Log in at myNomadesk.com Click the Profile icon and go to Profile Click Change Email Address Enter your new email address and click Submit An email will be sent to your current email address as ...
Moving the local Nomadesk data file
You can change the location where Nomadesk saves the local data file. In order to do so, your first need to import the vault so that it's visible in your dashboard.Open your DashboardClick on the d...
Forgotten your password
go to myNomadesk.com fill out your Nomadesk account' email address and click log in click the forgot password link click send Next you will receive an email how to reset your password. Be...
Ignoring complete folders from synchronizing
If you don't want to sync all folders on your vault, you can do that via these steps:navigate to a folderright click that folderchoose add to ignore list (note: on Windows 11, you have to select "s...
Having a Vault online only
If you don't need a local copy of your Vault (due to space limitations, files that you don't need to access a lot,..) you can follow some steps to create a Vault and only have it online at myNomade...
Low local disk space warning
When there is not enough room left on your local disk where your Nomadesk Vault image is stored, you will a notification.You'll also see that you are unable to sync in your Dashboard, marked with a...
"Unable to mount Vault" notification
Nomadesk imports Vaults by creating an encrypted virtual drive in Windows Explorer or in the MacOS Finder. This means that the local image file -which contains all data- will be mounted in your OS....
Add a new Vault
Via your Nomadesk client Select Vaults from your dashboard menu Click New Vault Name your Vault Select the Drive letter (This can be changed at anytime) Via myNomadesk.com Login at myNomadesk.c...
Log files
In order to better diagnose your issue, Support will sometimes need the log files located on your machine. WindowsGo to Help -> about Nomadesk Click export log files This generates a ZIP file o...
Confirming your account
After installing Nomadesk you will receive a confirmation email in your mailbox. You can simply click on the "Confirm your account" link to verify your email address and validate your account.If yo...