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Stijn

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  • "Unable to mount Vault" notification

    Nomadesk imports Vaults by creating an encrypted virtual drive in Windows Explorer or in the macOS Finder. This means that the local image file (which contains all data) will be mounted in your OS....

  • Add a new Vault

    Via your Nomadesk client Select Vaults from your dashboard menu Click New Vault Name your Vault Select the Drive letter (This can be changed at anytime)  Via myNomadesk.com Login at myNomadesk.c...

  • Log files

    In order to better diagnose your issue, Support will sometimes need the log files located on your machine.  WINDOWS go to Help -> about Nomadesk click export log files this generates a ZIP...

  • Hiding the Dashboard

    To auto hide the Dashboard when Nomadesk starts: go to Tools -> Options select Always hide Dashboard when starting up NomaDesk checked the next time Nomadesk starts it will immediatley go to yo...

  • Confirming your account

    After installing Nomadesk you will receive a confirmation email in your mailbox. You can simply click on the "Confirm your account" link to verify your email address and validate your account. If...

  • Bug reporting

    If you found a bug in the software, please send an email to support@nomadesk.com with the details. We love feedback!

  • Automatically log in to your account

    You can automatically log in to your account when starting the Nomadesk Dashboard by selecting remember me at the login screen.

  • Adding another account to the Dashboard

    in the menu bar of your Dashboard click on Account click Add Account enter the credentials of the account

  • Using Single Sign-On (SAML integration)

    By default, all users are authenticated and logged in using Nomadesk's user authentication. However, if you already have a preferred authentication system (such as Active Directory) that uses the S...

  • How do I configure SAML (Single Sign-On)

    For more information, and an overview of the benefits and limitations of using Security Assertion Markup Language (SAML), please check this article   Setting up SAML requires some configuration: l...