In order to better diagnose your issue, Support will sometimes need the log files located on your machine.
Windows
- Go to Help -> about Nomadesk
- Click export log files
- This generates a ZIP file on your desktop, which you can then e-mail to us.
MacOS
- Go to Nomadesk -> About
- Click Export log files
- This generates a ZIP file on your desktop, which you can then e-mail to us.