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Stijn

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  • Adding licences for your customers

    Here we will explain how you -as a reseller- can add licences for your customer via your partner portal. Step-by-Step Instructions Log in to your partner portal.  Look up the account that you wan...

  • File could not be synchronised (probably in use)

    If a file is open in another application, it can sometimes happens that the application "locks" the file. In such a scenario, Nomadesk will show a sync problem. Click the error message, the Nomad...

  • Setting alerts for sync issues

    Via myNomadesk.com you can set email alerts should a sync fail. This can make it easier to manage your devices. login at myNomadesk.com  on the right side of the screen, click Devices in the ov...

  • Changing the billing information for your partner account

    Via the billing information you can change company information like your address, VAT number, contact information, and also the email address where you want to receive your invoices on. log into y...

  • View your invoice details

    Via the invoice details in your partner portal you can see which licenses exactly are charged on your invoice; whom the group manager is, to whom the license is assigned,.. log into your partner p...

  • Nomadesk Private Cloud

    Nomadesk Private Cloud Containerized Secure Software Solution for rapid deployment on any environment Belgian -human- support Managed by you: 100% under your control Competitive Pricing For mo...

  • Nomadesk emails with links can get blocked by Microsoft

    Our links are sometimes flagged as "unsafe" due to a feature called "URL Detonation Reputation." This is a Microsoft feature that has caused some frustration, as evidenced by this community post: h...

  • How to contact Nomadesk for Partner Support

    Partner Support: We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com. In case of reporting sync issues, describe the problem (which vaul...

  • System Status

    General outages, emergencies, downtimes, and the likes will be notified on this page. Current statusEverthing is up and running. Past incidents27/01/2026Due to a network issue some users may have e...

  • Adding a credit card in your Partner portal

    To streamline payment processes and activate your partner account, we require a valid credit card on file. Once this step is completed, you'll be all set to commence selling licenses to your custom...