Stijn
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General tips for your vaults
While it is possible to have a single vault with all your data, it is not very efficient for larger sets of data and not recommended. It's best to make multiple vaults and split up your data: bett...
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Resolve conflicts automatically
In case of a conflict (file edited from 2 sides for example) you will get a conflicthandler that will present you the options on how to resolve the issue. If you want, you can also choose to automa...
Restoring previous versions of files via Revisions
Accidentally made a change? No problem! Use the Revisions feature to restore previous versions of your files. We keep up to 30 days of history. Go to myNomadesk.com. Select revisions in the corre...
Sandbox settings (Instructions how to connect to our pre-production environment)
Due to the new Static installers (required for Apple Code signing), we can no longer provide installers that target the partner or pre-production environment. The installers you download from sandb...
Closing your Nomadesk account
To close your account two steps need to be done: remove all your vaults via myNomadesk.com. remove all your licenses via myNomadesk.com. Be sure to stop autorenew on the license to avoid future bi...
How to contact Nomadesk
We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com. In case of reporting sync issues, describe the problem (which vaults, possible scree...
Folder Sync
You can import your vault as a folder to a default location, or change the data path to an existing folder you want to sync. Both steps are explained below. Advantages of such a setup are that you ...
Two factor authentication
A Group Manager can select this extra layer of security for all the users within the group, so that besides the username and password an extra verification code is needed to sign in. This greatly i...
Assigning an unassigned license
Login at myNomadesk.com with the Group Manager account. Go to manage. Go to Billing -> License Overview -> click on the eye icon next to an unassigned license that you want to assign. Fill ...
Editing files with Office online on myNomadesk.com
Office files can be edited directly on myNomadesk.com using Office Online, even without an Office license. You can also collaborate in real time with colleagues on the same document. Login at myNo...