Stijn
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Changing the Vault admin
The Vault admin is the person that initially created the vault and manages it. If you want someone else to manage the vault, follow the steps below: log in at myNomadesk.com select the Vault go to...
Unable to connect via WebDAV
If you get errors while connection via WebDAV, try the following: Check that your credentials are correct, you can test them by trying to log in at myNomadesk.com. Make sure the WebClient service ...
Changing the style of your interface (theming)
Setting a custom theme will change the style of the web interface, email communication and links sent by you and your managed users. Login at myNomadesk.com with the Group Manager account. Cli...
General tips for your vaults
While it is possible to have a single vault with all your data, it is not very efficient for larger sets of data and not recommended. It's best to make multiple vaults and split up your data: bett...
Resolve conflicts automatically
In case of a conflict (file edited from 2 sides for example) you will get a conflicthandler that will present you the options on how to resolve the issue.If you want, you can also choose to automat...
Restoring previous versions of files via Revisions
Use the Revisions feature to restore previous versions of your files. We keep up to 30 days of history. Go to myNomadesk.com Select revisions in your Vault Navigate to the file that want to ...
Closing your Nomadesk account
To fully close your account a few steps need to be done: remove all your vaults via myNomadesk.com remove all your licenses via myNomadesk.com NOTE: remove the license, not just unassign it
How to contact Nomadesk
We have an extensive knowledge base where you can find an answer to most common questions at support.nomadesk.com In case of reporting sync issues, describe the problem (which vaults, possible sc...
Folder Sync
You can import your vault as a folder to a default location, or change the data path to an existing folder you want to sync. Both steps are explained below.This can be useful if you have an existin...
Two factor authentication
A Group Manager can select this extra layer of security for all the users within the group, so that besides the username and password an extra verification code is needed to sign in. This greatly i...