- We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com.
- In case of reporting sync issues, describe the problem (which vaults, possible screenshots, etc) and also send in your logs.
- Remote support tool: https://download.teamviewer.com/QS
Ways to contact support:
- Our support channels operate during 09.00 - 17.00 CET from Monday to Friday.
- Email us at support@nomadesk.com
- Live chat via the red "Help" button in the bottom right of this page.
- Phone +32 9 496 36 24 (only for urgent matters)
If you have your account via a reseller:
- Your reseller will handle the support, please contact them first
- If you don't know who your reseller is, we are happy to assist of course