- We have an extensive knowledge base where you can find an answer to most common questions at help.nomadesk.com.
- In case of reporting sync issues, describe the problem (which vaults, possible screenshots, etc) and also send in your logs.
Ways to contact support:
- Our support channels operate during 09.00 - 17.00 CET from Monday to Friday.
- Email support@nomadesk.com
- Live chat via help.nomadesk.com
- Phone +32 9 496 36 24 (only for urgent matters)
- Remote support tool: https://download.teamviewer.com/QS
If you have your account via a reseller:
- Your reseller will handle the support, please contact them first
- If you don't know who your reseller is, we are happy to assist of course
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