Stijn
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Adding a credit card in your Partner portal
To streamline payment processes and activate your partner account, we require a valid credit card on file. Once this step is completed, you'll be all set to commence selling licenses to your custom...
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Inviting guests to specific folders on your Vault
When you invite a guest to specific folders on your vault, that guest can import the vault locally on their PC and only see the folders there are invited. The same goes for myNomadesk.com ; they ca...
Where to find your invoices
Your invoices will be sent to you via e-mail and you can also see an overview of all your invoices on myNomadesk.com Click on the Profile icon and go to Billing Click on the Invoices tab to get yo...
Sync problems
Sometimes we can not synchronise files automatically. When this happens, we will report the affected files as sync problems. This guide explains the various types of sync problems, and how they can...
Disable Auto Renewal Option
In case the license should not be renewed you can turn it off via the steps below. Login at myNomadesk.com with your Group Manager account Click on the Profile icon and go to License Overview In...
Nomadesk - File locking
With File Locking you can protect a file so that another user can't make any changes to it while you are working in it. You can only edit the file from the device that has set the lock: eg if you s...
WebDAV with a NAS
WebDAV can be used via the Nomadesk Dashboard by importing a vault as WebDrive, but not as a connection for backup programs to sync a NAS for example. This is in conflict with our Fair Use Policy a...
Theming of your Partner Portal
It is now possible to theme your Nomadesk Partner Portal account. Setting a custom theme will change the style of the web interface, email communication & links sent by you and all your customers. ...
Email2subfolder / prefixes
With the basic Email2folder function you can mail to a folder in the root of your vault. If you want to send an email to a subfolder, you can create a prefix for that folder by following these step...
General Data Protection Agreement (GDPR)
Our DPA (Data Processing Agreement) required by the rules imposed by the General Data Protection Agreement (GDPR) is in full effect as of May 25th 2018. For more information see our Terms of Servic...