Stijn
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Changing the billing information for your partner account
Via the billing information you can change company information like your address, VAT number, contact information, and also the email address where you want to receive your invoices on. log into y...
View your invoice details
Via the invoice details in your partner portal you can see which licenses exactly are charged on your invoice; whom the group manager is, to whom the license is assigned,.. log into your partner p...
Nomadesk Private Cloud
Nomadesk Private Cloud Containerized Secure Software Solution for rapid deployment on any environment Belgian -human- support Managed by you: 100% under your control Competitive Pricing For mo...
System Status
General outages, emergencies, downtimes, and the likes will be notified on this page.Current statusEverything is up & runningPast incidents (30 days)14u39: A connection problem at our storage provi...
Adding a credit card in your Partner portal
To streamline payment processes and activate your partner account, we require a valid credit card on file. Once this step is completed, you'll be all set to commence selling licenses to your custom...
Inviting guests to specific folders on your Vault
When you invite a guest to specific folders on your vault, that guest can import the vault locally on their PC and only see the folders there are invited. The same goes for myNomadesk.com ; they ca...
Where to find your invoices
Your invoices will be sent to you via e-mail and you can also see an overview of all your invoices on myNomadesk.com Click on the Profile icon and go to Billing Click on the Invoices tab to get yo...
Sync problems
Sometimes we can not synchronise files automatically. When this happens, we will report the affected files as sync problems. This guide explains the various types of sync problems, and how they can...
Disable Auto Renewal Option
In case the license should not be renewed you can turn it off via the steps below. Login at myNomadesk.com with your Group Manager account Click on the Profile icon and go to License Overview In...
Nomadesk - File locking
With File Locking you can protect a file so that another user can't make any changes to it while you are working in it. You can only edit the file from the device that has set the lock: eg if you s...