With the basic Email2folder function you can mail to a folder in the root of your vault. If you want to send an email to a subfolder, you can create a prefix for that folder by following these steps:
- Login at myNomadesk.com
- At the Vault Users & Permissions check the option
- Navigate to the subfolder you want to use and, right-click and go to Properties
- In the bottom of the properties screen, go to Email2Folder Prefixes and click Manage
- Fill out a name for the prefix you want to you and click Create
- For example, should you create a prefix "exampleprefix", files sent to "exampleprefix@nmsa123456.nomadesk.com" will end up in this folder.
- The nmsa number is the unique identifier for your vault